Essay --

Conclusion ​The execution of the above recommendations (Appendix D) will aid in resolving issues in the implementation of the new systems. These recommendations will create change and generate further discussion on how C&B can improve execution of their new systems. ​​Word Count (Report Only): 1182 Appendix A KAT SWOT Analysis STRENGTHS WEAKNESSES †¢ Specialists can give in depth, technical advice to customers, customers have detailed information about product o value proposition o tailors to customers needs and questions o gives more credibility to products by having specialists give expert knowledge †¢ Tasks can be divided up, more efficient †¢ Team serves as members’ incentive to boost sales in area of specialization o Specialists can devote time to knowing own product better o Figure out strategies to best promote and sell product †¢ Customer’s have more complicated transactions o have to deal with multiple specialists instead of one generalist o complex chain of communication †¢ Specialists not used to teamwork since they worked independently before o don’t have effective group dynamic and communication skills †¢ Team attitudes o Members have varying viewpoints on new organization both negative (Callahan, Oates) and positive (Jen) o Nominal head Callahan is pessimistic, could affect group perceptions and behaviors †¢ Limit’s employee’s abilities, natural strengths may be in selling genera products †¢ Commission based on sales volume for specialist’s specialization o Individual motivation may decrease OPPORTUNITIES THREATS †¢ More attention to firm wide priorities leading to increased profitability †¢ Sharing customers makes tasks faster †¢ Specialized knowledge on products, especially emerging products, may increase customer base beca... ...ships. Staff members who usually don’t get along well should be put together. Tank Driving: A handful of light objects that are easy to throw (paper balls or beanbags) should be placed randomly around on the ground of a large room. Participants would then be paired off into groups for this activity. One person from each group would be the â€Å"tank† – they are blindfolded and are not allowed to talk. The partner would be the â€Å"tank driver† and they control the tank through communicating verbally. Once the game starts, the tank driver would direct the tank to pick up the objects scattered around the room and throw them at the other tanks. However, the tank drivers are to stand along the walls of the room and are not allowed to move. If a tank gets hit by an object, they would sit out until all the other tanks are eliminated. The last pair to survive would be the winners.